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Data protection provisions

General Terms of Use for and mo2drive-Mobile-App mo2drive takes data protection seriously. The special attention to privacy in the processing of personal data is important to us. The data will be used in accordance with the provisions of the Austrian data protection authority and European data protection law. mo2drive is responsible for data collection and processing on this website and the mo2drive mobile app under data protection law and undertakes to maintain secrecy. In addition to mo2drive GmbH, the cooperation partners are also jointly responsible under data protection law for some of the data processing operations mentioned below. Some rights can also be exercised directly vis-à-vis these cooperation partners. The relevant information will be noted in the appropriate place. The following conditions govern the use of personal data of customers of “mo2drive powered by Sco2t” Scootersharing (hereinafter referred to as “mo2drive”).

1. Responsibility for contents

As a service provider, mo2drive is responsible for the content on and the mo2drive app. The contents have been compiled with the greatest possible care. Never the less, no guarantee can be given that the content is free of errors. Any liability for damages arising directly or indirectly from the use of the website/app is excluded unless based on intent or gross negligence. The use of our website and apps is generally possible without providing personal data. Insofar as personal data (e.g. name, telephone number or e-mail address) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without the express consent of the customer. We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is therefore not always possible. We hereby expressly object to the use by third parties of our contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. We expressly reserve the right to take legal action in the event of non-compliance.

2. Liability for links

The respective providers are responsible for the websites of third parties referred to by links and their contents. The mo2drive website and mo2drive apps can also be linked from other sites without our knowledge. mo2drive is only responsible for external content if we have knowledge of it (i.e. including illegal or criminal content) and if it is technically possible and reasonable to prevent its use. mo2drive is not obliged to constantly check external content.

3. Use of data

If a customer rents a mo2drive vehicle, it is necessary for us to collect and process personal data such as the start and end times of the rental, the distance travelled (incl. start and end points), tank and battery status. Furthermore, mo2drive processes the personal data provided during registration in order to set up the customer’s account and to communicate with him/her for contractual purposes (e.g. invoice by e-mail etc.). In certain cases it may be necessary to transmit personal data to government institutions and authorities within the framework of mandatory national legal provisions.

4. External service providers

External service providers commissioned by mo2drive also process personal and location-related data according to the specifications described above and are not permitted to use these for their own purposes. Data will only be passed on to third parties if this is permitted or prescribed by European data protection law. This is the case, on the one hand, if the customer has expressly consented to the transfer of the data to one of our cooperation partners or if the transfer is necessary for the execution of the contract (e.g. towing service, vehicle service). A transfer is also permitted under data protection law if the enforcement of regulations of other laws (e.g. criminal law regulations) require the transfer and from a data protection point of view there is nothing to prevent this transfer.

5. Data modification and deletion

If customers have provided us with personal data, this can be changed at any time in the customer profile. For a complete deletion of the master data or the customer account, customers can contact us via However, deletion is only possible for data that is not required for the execution of the contractual relationship or for legally prescribed archiving purposes or for evidence purposes.

6. Questions, comments and requests for information

Every customer has the right to receive information about the personal data stored by mo2drive at any time. Questions and suggestions on the subject of data protection and requests for information on stored data should be sent by e-mail to

7. Google Analytics

mo2drive uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on the user’s computer, to help the website analyze how users use the site. The information generated by cookies about the use of this website by users (including IP addresses) is transferred to a Google server in the USA and stored there. Google uses this information for the purpose of evaluating website usage, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will Google associate the IP address of the user with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browsers. However, we would like to point out that in this case not all functions of the website can be used completely. By using this website, customers consent to the processing of data by Google in the manner and for the purposes set out above.

8. Facebook

We use plugins of the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). When users access web pages on our website that contain such a plugin, a connection is established to the Facebook servers and the plugin is displayed on the web page through a message to the browser. This transmits to the Facebook server which of our web pages the user has visited. If the user is logged into Facebook as a member, Facebook assigns this information to the personal Facebook user account. When using the plugin functions (e.g. clicking the “Like” button, posting a comment), this information is also assigned to the Facebook account, which can only be prevented by logging out of the plugin before using the website. Further information on the collection and use of the data by Facebook, on the relevant rights and possibilities for the protection of privacy can be found in Facebook’s data protection information.

Disclaimer The Website, the mo2drive mobile app and the customer portal have been prepared with great care. However, errors are not excluded. mo2drive accepts no liability whatsoever for damages of any kind caused by the use or non-use of the information provided or by the use of incorrect or incomplete information.

As of March 2019